Delivery and Payment Methods

Free shipping on selected delivery methods for purchases over 65.00 €

Delivery

The order is delivered by the courier service Pošta Slovenije.
During the shipment of the package, you will receive data via SMS and email, including the package number and the possibility to redirect the package once it is already on its way: https://www.posta.si/zasebno/postne-storitve/prejemanje/moja-dostava-moja-izbira.
Delivery takes 2-3 working days.
You can manage your shipment by clicking the link in the received SMS or email.
On the day of delivery, you will receive an informational SMS and email about the delivery.
If the postman cannot deliver the shipment to your address, you can request a free redelivery at your post office. Otherwise, you can pick it up at the post office within 8 working days from the first delivery attempt.
You can track shipments at https://sledenje.posta.si/.
When you receive the package, check the condition of the packaging, especially whether our tape is damaged or repaired with tape of different printing, white tape, or transparent tape.
In case of any damage or suspected damage, note this objection and specify the damage in the driver’s report when signing for the shipment. If you have doubts about the condition of the packaging or shipment, you may refuse the shipment. In this case, please notify us immediately about the next steps.
If you have doubts about the condition of the packaging or shipment, you may refuse the shipment. In this case, please notify us immediately about the next steps.
For more information, visit https://www.posta.si/zasebno.

The order will be delivered by the courier service Slovenian Post to the selected postal branch.
At the time of package shipping, you will receive data by SMS and email, including the package number and the option to redirect the package once the shipment is already on the way: https://www.posta.si/zasebno/postne-storitve/prejemanje/moja-dostava-moja-izbira.
Delivery to one of the alternative locations: more than 450 postal branches.
As soon as the package is delivered to the pickup point or Paketomat, you will receive an SMS and an email notification.
On the day of arrival at the postal branch, you will receive an informational SMS and email.
You can pick up the shipment within 8 working days from its arrival at the post office.
You can track shipments at https://sledenje.posta.si/.
When you receive the package, check the condition of the packaging, especially whether our tape is damaged or repaired with tape that has different printing, white tape, or transparent tape.
If you have doubts about the condition of the packaging or the shipment, you may refuse the package. In this case, please notify us immediately about the next steps.
For more information, visit https://www.posta.si/zasebno.

The order is delivered by the courier company Pošta Slovenije to the selected PS Paketomat, which are accessible 24 hours a day, 7 days a week.
Currently, you can choose among 158 PS Paketomats throughout Slovenia.
At the time of package dispatch, you will receive information via SMS and email, including the package number and the option to redirect the package while it is already in transit: https://www.posta.si/zasebno/postne-storitve/prejemanje/moja-dostava-moja-izbira.
On the day the package arrives at the PS Paketomat, you will receive an SMS on your phone with a unique code (PIN) and a QR code for collecting the package.
To pick up a cash-on-delivery package at the PS Paketomat, you must complete online payment via the link – PayByLink (payment by card or Valú), which is part of the e-notification (SMS, email). The user receives this notification when the package is delivered to the PS Paketomat. For this purpose, the user must have the ability to make online payments through their banking service provider. After paying the cash-on-delivery amount, the user will receive an e-notification (SMS, email) with a code to collect the package.
You can collect the package at the PS Paketomat within 3 calendar days from the delivery date, and after that, for an additional 5 days at the nearest postal branch.
You can track shipments at https://sledenje.posta.si/.
When you receive the package, check the condition of the packaging, especially whether our tape is intact and not repaired with tape with different printing, white tape, or transparent tape.
In case of any damage or suspected damage, you can contact the mail carrier who will prepare a damage report for the package.
If you have doubts about the condition of the packaging or the package, you can refuse the shipment. In such a case, please notify us immediately about the next steps.
For more information, visit https://www.posta.si/zasebno.

Payment Methods

A very convenient payment method. When you place an order, you will be redirected to the bank's secure online payment system, where you enter the required information. If the transaction is authorized, the payment will be processed immediately and we will ship the goods by the next working day at the latest.
We support the secure 3D Secure protocol.
Our staff do not have access to your card information; everything is handled solely by the bank.
Tired of entering your payment details? For your next purchase, simply save your payment card by clicking Remember Card for next purchase. Your data will be securely stored and at your next purchase you just select which card you want to use. Our staff do not have access to these sensitive details. You can manage your saved payment cards in your account under My Credit Cards.

You pay the ordered goods to the courier in cash upon receipt of the goods.

You can also pay for the ordered goods by proforma invoice, either via electronic banking or in person at your nearest bank or post office branch.
Upon placing the order, we will send you the payment details by email.
Enter the required information in the payment order and upon receipt of payment in our account, we will send the ordered products as soon as possible.